The Brigade

Every great kitchen runs on a chain of command. So does ours. Four tiers — from first look to full operations partner. You pick your level.

No pricing on this page. That's intentional. Every operation is different — a 40-seat bar and a 200-seat gastropub need different math. We'd rather talk to you for 15 minutes than give you a number that doesn't fit. Book a call. We'll be straight with you.

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Tier 1 — The Entry Point

The Prep Cook

The Audit

"A full featured Audit of your restaurant operations. A secret shop delivered discreetly to you and you only. More in depth than a Yelper Hero, we give you the insight of 30+ years of restaurant experience in a fully self-contained audit. Focused on driving revenue; most owners/operators find this pays for itself in days, not weeks or months."

We dine your restaurant — unannounced, as paying customers. You get a private, operator-level report: what's working, what's bleeding you dry, and what fixing it is worth in dollars. No public review. No humiliation. Just the truth you can actually use.

What's Included

  • Anonymous, unannounced secret shop by 30+ year operators
  • Full guest-experience grading (arrival → close)
  • Cross-referenced against your live online reviews
  • Prioritized fix list with revenue projections
  • Private delivery — you only, no public exposure
  • Follow-up call to walk through findings
Get the Audit
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Tier 2 — Own Your Agent

The Executive Chef

Build & Launch

"We build and launch your own Agent and Agency + integrations. It hooks into your stuff — socials, books, walk-in. It posts the socials, tracks the spend, watches the inventory, answers the reviews. You text it. It works the line. You OWN the Agent — we keep it on the line for you."

This is the full build. We do the setup — all 15–20 hours of it — and you walk away owning an agentic marketing system wired into your operation. We host it; you own it. The setup is heavy, and that's on us. That's the point.

What's Included

  • Complete agent build and configuration
  • Social media integration (IG, FB, Google)
  • Review platform wiring (Google, Yelp, TripAdvisor)
  • Inventory & spend tracking setup
  • Brand voice training — sounds like you, not a bot
  • Full launch walkthrough + team training
  • Agent hosting (ongoing — required to keep it running)
Book a Consultation
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Tier 4 — Fractional Partner

The Director of Operations

Fractional COO

"Tier 3 plus, human horsepower. Monthly secret shopper program, monthly manager meetings, quarterly business review and goal tracking, hands on help in driving Sales."

For groups and operators who want a real seat at the table. This is us as fractional partners — not just managing your agent, but managing toward growth targets. We're in your P&L, not just your DMs.

Everything in Managing Partner, plus:

  • Monthly secret shopper program
  • Monthly manager meetings
  • Quarterly business review and goal tracking
  • Hands-on sales consultation and support
  • Custom engagement sizing for multi-unit groups
  • Direct line to Eric and Mike
Let's Talk

Multi-Unit Operators

Running More Than One Location?

A 7-unit group isn't a 1-unit operator times seven. It's seven data streams, seven review feeds, seven social presences, and seven chances to be the best — or worst — version of your brand. Multi-unit pricing is quoted separately. Book a call and we'll build you the right structure.

Contact Us

Not Sure Which Tier?

Start with a 15-minute call. We'll tell you exactly where you are, what you need, and what tier fits — no pitch, no pressure.

Book a Free Consultation